Testimonials

Kim A., Exton, PA

Thanks Karen - I really love the lights and am so glad to finally get them fixed! They've been on my list for a long time, and the bathroom fan too! I can't believe I didn't have that done sooner! Thanks to Carl and his crew for doing a great job!

C. Greenfield, Chester Springs, PA

“They were amazing. I worked with Carl and his wife Karen. They explained everything fully, were very kind, compassionate, and professional. I would not hesitate to use them again in the future.”

Kimberly Cook, West Grove, PA

“Carl and his associate Ben performed the work. Karen and Carl answered many of my questions beforehand. Carl was courteous, professional, and very informative.”

Dr. John Fox, Exton, PA

“It went superbly. Carl is a consummate professional. He showed up when he said he would, did great work, and finished the job very quickly. Any time I have an electrical need I am going to use CTS.”

C. Esposito, Exton, PA

“Work was done quickly, fantastic quality, very happy with customer service.”

John Guda, Downingtown, PA

“Carl showed up on time, as promised, the following morning and we walked through the problem. He was able to quickly diagnose the problem and the repair was completed in a timely manner. Very positive experience - both the phone call to arrange service, and the service call itself. Compared to other electricians who have impersonal answering machines or answering services, and then often do not return phone calls - these folks are great. Will definitely use again.”

Mike Chaconas, Wayne, PA

“I highly recommend CTS Electric. Carl his wife and his staff are A+. They are very friendly, courteous and do a great job. I will be using them for all my electric needs going forward.”

Dr. J. Fox, West Chester, PA

CTS Electric “reinstalled a brass outdoor lamp that has become detached from a brick wall. It went superbly. Carl is a consummate professional. He showed up when he said he would, did great work, and finished the job very quickly. Anytime I have an electrical need I am going to use CTS.”

J. Livingston, West Chester, PA

CTS Electric placed an unswitched outlet in dining room ceiling and installed my fan. Although house was built in 2001, electricians encountered unexpected construction quirks and consequently had to use a great deal of imagination and expend quite a lot of time. They took this all in stride w/out complaint. What most amazed me was that they stuck exactly to the estimated cost. The estimate was provided quickly and was very reasonable. Fan installation was priced 1/3 to 1/4 of what Amazon was quoting.. Work was also scheduled quickly. Installer arrived early. I was allowed to pay on CTS's website after the crew had left.. All communication was clear and conscientious. Fan and its light work beautifully

Naga M, Exton, PA

CTS Electric replaced and installed baseboard heaters and recessed lighting in the family room. Both jobs are very well done. Neat and clean professional work. LED lighting is fantastic, they understood my requests for the type and color of lighting. Same with the baseboard heater installation - clearly understood my requirement and gave me guidance to choose the right one for our house.

J. Stewart, West Chester, PA

CTS Electric responded to our inquiry about installing a generator in a prompt and courteous manner. Since we are in a homeowners association, we are still trying to get approval. Karen in the office was especially effective in getting any answers we needed and/or setting up our appointments. We also had other electrical work done to our satisfaction. We would definitely recommend CTS Electric

B. Dyer, Chester Springs, PA

Carl and his associate rewired our 200 amp panel to allow for installing a portable generator to be used in the circuit by plugging it in to and external plug, which they also installed. Carl also ordered and delivered a generator appropriate to our job size. They were great! Gave me estimates in advance, arrived when scheduled and completed the job in timely fashion. You can't ask for more than that!

D. Dunn, Downingtown, PA

CTS Electric installed whole house electric generator. Installation of Automatic Transfer Switches, rewired electrical panel and install outside unit. Was responsible for Turn Key Installation requiring permits, Use and Occupancy Certificates, subcontractors for connection of propane tank to unit.

The installation was done in a professional and workman like manner. Completed in the time frame committed to. Neat and professionally installed. Have and will continue to recommend CTS to friends family and neighbors. Customer care and support after the installation has been above and beyond expectations. There is no hesitancy to recommend CTS. I am a Realtor with a Telecommunications background, I see lots of installations; this is one if not the best installation I have seen. I would be more than happy to provide a positive recommendation.

Jeff N., Berwyn, PA

Thanks again. You guys do great work.

A.

Customer Comments: Exceptional! I GOT SAME DAY SERVICE. Prompt, fast, reasonably priced (they had 2 guys working together). Our pool filter was up and running by the time they left. They had to replace several breakers, some spent wire. We are really thrilled with how quickly they did the work and how quickly they responded!

B. Clair, West Chester

Work Completed: Repaired and replaced electric service components to our pool pump motor.

K. Hennessy, Parkesburg, PA

Customer Comments: Installed electric outlets for a washer and dryer and basement lights in a rental property. Great. The job was completed in less than 4 hours.

Brad W., Malvern

Customer Comments: Carl repaired electrical box and ceiling vent per home sale inspection request. Always a pleasure to work with Carl! Thank you!

D. Holland, Berwyn

Work Completed: Repaired outside outlets in front

Customer Comments: Carl was super professional, knowledgeable and courteous and accommodated my busy schedule

Mosaic Music, Phoenixville

Work Completed: Installed outlets, ran wires, moved boxes, installed switches, etc...

Customer Comments: We have nothing but wonderful things to say about CTS--here are some of them!

1. They were able to get right to work (we were under the gun to finish the work so we could open up shop!)
2. They always got right back to us if we had a question
3. They communicated directly with our other contractors and helped resolve issues as they arose
4. They were courteous at all times, despite our CONSTANT stream of questions and calls
5. They stuck to their timeline, and were reassuring throughout the entire process
6. They were respectful of our space and cleaned up all work-related materials after the job was done
7. They oversaw every inspection thoroughly

Two thumbs up for CTS!!!

Norman Maynard

Very friendly person on the phone. Very responsive – I left a message and she called back right away. They were delayed in getting out due to safety issues with the amount of snow on the ground and being able to securely plant a ladder, but they did a good job at a fair price, so should I need an electrician in the future, I will be calling them.

Marie Ridal

When we moved into our house we felt that the cable connections needed to be moved to a location that worked better for our furniture. Rather than run the cable under the carpet or along the baseboard we wanted a professional electrician to move the outlets and add power outlets behind the TV. When I contacted CTS I was happy to actually speak to someone at the company and not get another call service. I felt that the person who answered the phone (Karen) really cared about the project. Carl gave us an estimate the same day and the work was done at the end of the week. The workers were knowledgeable and professional. Everything works! Great to work with.

Elana Dremina

Three people came out from CTS Electric. They were very good and very reliable. I would use them again.

Anita J. , Spring City, PA

Carl's estimates were thorough, detailing all the work to be done, time frame, and how the project would be accomplished. He also listed options and how we could save money. He was timely, worked neatly.

Kevin C, Chester Springs, PA

Carl and his team at CTS were amazing. We have been having extremely high Electric bills. We also had a couple of circuits that were bad. We had an initial estimate from someone else ($18K) and we wanted a second opinion.
Carl was very responsive and sympathetic to our high bills. He gave us advice on how to deal with the power company to make sure the issue was ours. He was exactly correct. The power company sent someone right over to make sure that the system itself was safe and functioning properly. (Other Electrician wanted to upgrade everything) We picked Carl.
They then went to work and identified our Circuit issue was not as bad as we thought. He identified that our Recessed light issue was not only dangerous but may be an issue with the numerous other recessed lights in the home. They replaced the bad light quickly. He then checked all of the other lights in the home and found that half of the 44 recessed lights were an issue as well. Carl recommended a low cost and high efficiency LED replacement to solve our problem. They then went to work on our System Investigation. They spent a few hours methodically checking every breaker, line and electrical component making sure they were secure, safe and clean. Carl and Team CTS not only saved us a ton of money, they were professional and committed to making sure that all of the work was perfect.
I would highly recommend CTS.

Chris W. , Exton, PA

Description Of Work:
We were having some issues with the power in our house, some things were working but others seemed to have no power at all. We contacted CTS Electric and Carl came out within just a few hours of the initial phone call. He quickly diagnosed the problem while checking multiple areas to make sure he had properly isolated and identified the issue. Since the solution involved calling PECO, he gave me instructions on exactly what to say and tell PECO when I called and the issue was resolved by PECO promptly.

Customer Comments:
The entire experience was great. Extremely friendly and great to deal with. Diagnosed the problem and got it resolved for me very quickly. Carl took the time to explain to me and talk me through his process so that I understood his reasoning and the testing that he was doing, which I appreciated. I could tell Carl genuinely cared about getting my power back up and running, he wasn't just looking to get out of there as quickly as possible. I will absolutely use CTS again in the future.

Danielle V., Havertown, PA

Customer Comments: Carl is an awesome electrician. Very professional and trustworthy. He is someone that you can count on to get the job done!

Suzanne G., Gulph Mills, PA

Customer Comments: I have worked with CTS ELECTRIC for years in my previous and current homes. I was referred by a friend who raved about the company. I find them to be reliable, dependable, quick and fair in their pricing. I have also had a couple of emergencies and always get great response time regardless of the hour of the day. This is a company I trust and recommend to my friends and family always getting a call back stating their level of satisfaction with CTS ELECTRIC.

Greg & Bonnie K., Downingtown, PA

Customer Comments: Over several years on numerous occasions CTS Electric has provided our family excellent professional services in a responsive time frame and at a cost effective fee basis. We find CTS Electric very trustworthy and highly recommend their services.

Irv R., Malvern, PA

Description of Work: In July 2013 CTS Electric installed a Fixed Generator

Customer Comments: Very consultative, high quality work and knowledge made me a very satisfied customer.

Barbara C, West Chester, PA

Description of Work: In November, 2010 CTS Electric replaced (11) 15 ampere receptacles in the three rooms on the first floor. • Furnished and installed (6) new 2’x4’ lay-in fluorescent lights in the basement. • Removed existing chandelier in the entrance way and hung new chandelier from the existing ceiling electrical box. • Furnished and installed wiring, boxes and device for a new ceiling fan in the sun room area of the house. • Furnished and installed wiring, electrical boxes, devices and covers for two GFCI receptacles.

Customer Comments: Carl was on time, worked efficiently and he was extremely neat. I can't tell you how pleasant it was to finally have a contractor do professional work in a professional manner. I will undoubtedly call CTS Electric the next time I need electrical work done as well as recommend him to my friends and neighbors.

E Cantwell, Philadelphia, PA

Description of Work: In May, 2009 Carl did an inspection on my home prior to the purchase.

Customer Comments: Carl was on time, clean, knew exactly what he was looking for, did a very timely and thorough inspection, some of the items he uncovered saved me significant money down the load.

Barbara W., Glen Mills, PA

Description of Work: Installed new electrical service, added new outlets, installed outside light that automatically went on at dark and off at daylight.

Customer Comments: Carl & his helper were on time, took off their shoes, cleaned up when finished, were extremely courteous and explained everything they did and made sure I understood before the left.

M Burns, Chester Springs, PA

Description of Work: CTS did electrical wiring and lighting for an outdoor kitchen next to pool. They previously installed a 20 KW standby generator and some electrical revisions inside the house to branch circuits.

Customer Comments: Carl does good work and shows up on time and completes the job when expected. We have been very satisfied.

Susan Cacioppo, General Manager of Heatherwood Retirement Community, Honey Brook, PA

Description of Work: CTS Electric has been assisting us with our electrical needs for over 5 years. They have replaced underground wiring for outdoor lighting throughout the community; added our phone system to our generator, hardwired lighting fixtures, etc. We trust them to handle all of our electrical needs.

Customer Comments: Carl and his crew have always been consumate, professional, courteous, knowledgeable, reasonably priced, and reliable.

Saints Philip & James Church, Exton, PA

Description of Work: Interior & exterior electrical service in church, school, chapel; network, convent and thrift shop.

Customer Comments: Carl is very reliable and has exceeded expectations on a regular basis. Marked energy easy saving have been recognized as a result of his work.

Marie R., Exton, PA

Description of Work: Replaced kitchen light fixture, re-wired bathroom, installed outdoor lighting, and inspected wiring throughout home.

Customer Comments: I saw CTS Electric advertised in church bulletin and called for an estimate. The pastor recommended him when I asked how his services were.